Refund Policy

PLEASE NOTE THAT THE PRODUCT PRICE DOESN’T INCLUDE TAXES OR DUTIES, WHICH WILL VARY FOR DIFFERENT COUNTRIES AND WILL NEED TO BE PAID UPON RECEPTION OF THE GOODS.

RETURNS

IF FOR ANY REASONS YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, WE WILL GLADLY  REFUND YOUR MERCHANDISE WITHIN 14 DAYS OF RECEIPT. ONCE YOU OPEN YOUR RETURN REQUEST, YOU HAVE 7 DAYS TO SEND YOUR ITEM(S) BACK TO US. 

PLEASE EMAIL STUDIO@MARINAEERRIE.COM FOR RETURN PAPERWORK. 

PLEASE NOTE YOU ARE RESPONSIBLE FOR THE RETURN SHIPPING AND WE HIGHLY ADVISE YOU TO OBTAIN A PROOF OF POSTING IN THE FORM OF A TRACKING NUMBER, AS MARINA EERRIE IS NOT RESPONSIBLE FOR ANY RETURNS THAT FAIL TO REACH US.

PLEASE NOTE THAT:

-  SHIPPING COSTS ARE NON-REFUNDABLE.

 -ALL RETURNED ITEMS MUST BE IN ITS ORIGINAL CONDITION,  UNWORN UNUSED, UNALTERED, UNWASHED, UNDAMAGED

-ALL RETURNED ITEMS MUST BE COMPLETE WITH ALL ORIGINAL TAGS AND/OR PACKAGING.

-THE RETURN MUST BE POSTED IN THE PACKAGE IN WHICH IT WAS RECEIVED.

 

REFUNDS:

REFUNDS MAY TAKE UP TO 5 WORKING DAYS TO REACH YOUR ACCOUNT, DEPENDING ON YOUR PAYMENT METHOD. PAYMENTS WILL BE REFUNDED TO THE ORIGINAL PAYMENT METHOD. 

PLEASE NOTE THAT WE DO NOT REFUND SHIPPING COSTS OR ANY DUTIES OR TAXES INCURRED.